We want you to be happy with your purchase! All foods, treats, supplements and shampoos that we sell are 100% guaranteed and can be returned for a full refund within 90 days of purchase! No questions asked!
Any other items may be returned for a full refund within 30 days of purchase if they're unused and still in their original packaging. If they're used, half credit may be given within 7 days of purchase.
For shipped orders - If you want to return an item from a shipped order, simply contact us with your order number and description of the item you want to return. We will get back to you with instructions for returning your item.
For express delivery orders - If you want to return an item from an express delivery order, contact us and we will work with you to schedule a hassle-free pickup so we can receive and process your return
-The Sam's Cats & Dogs team